Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-couples-counseling-gilbert-az.couplesresilience.com! We are dedicated to delivering exceptional services while prioritizing your privacy and data security. This Privacy Policy explains how we collect, use, and protect the personal information of our users, ensuring transparency and compliance with various global privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to our website (https://christian-couples-counseling-gilbert-az.couplesresilience.com), mobile applications, online services, and products offered under the Christian Couples Counseling Gilbert Az brand. Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing user data.

Processing Activities

This document outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Engage with communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data, including but not limited to:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account numbers and financial transaction records (if provided).
  • Purchase Information: Items bought from us, along with associated quantities and pricing.
  • Mobile Device Identifiers: Unique device identifiers to enhance user experience.
  • Location Data: Geographic coordinates when you access our services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Content shared publicly on social media platforms (if integrated).
  • Product Information: Preferences, ratings, and interactions related to products.

We collect this data through various means: user input forms, account settings, browsing activities, cookies, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist in our services, each adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide valuable insights for improvement:

  • Strictly Necessary Cookies: Ensure basic functionality of the website.
  • Preference Cookies: Remember user preferences for tailored experiences.
  • Analytics Cookies: Track site usage, gather analytics data, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

The duration we retain personal data depends on the purpose of collection:

  • Data required for service provision is retained as long as necessary to fulfill that purpose.
  • Financial transaction data may be stored for longer periods due to legal requirements and accounting purposes.
  • Once the purpose for data retention is no longer applicable, we securely delete or anonymize the information.

Security Measures

We take robust security measures to safeguard your personal data:

  • Implementing encryption protocols for secure data transmission.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Correction of inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Deletion of your data under certain circumstances.
  • Restriction: Limitation on processing your data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Refusal to process your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise these rights or seek further information, please contact our privacy team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy periodically, and any modifications will be posted on our website. We encourage users to review this policy regularly for any changes.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

  • Email: contact@christian-couples-counseling-gilbert-az.couplesresilience.com
  • Address: [Provide postal address]

We appreciate your trust in our services, and we are committed to protecting your privacy throughout your interaction with us.